The Proactive Contact Supervisor Suite comprises of numerous applications that give the user the ability to manage and efficiently run the Proactive Contact System. The Supervisor Suite includes the: Supervisor Editor, which provides dynamic, real-time management of calling campaigns. Featuring a graphical, Microsoft Windows-based interface with simple pull-down menus and input fields, the Editor makes it easier than ever for your supervisors to design, control, and analyze contact centre campaigns.
Additionally, the Editor places you in firm control of your Proactive Contact configurations. The Editor enables you to create, modify, and maintain system operations easily and efficiently without vendor intervention. As a result, you can swiftly and cost-effectively respond to your organization's changing needs. Featuring an intuitive, Windows-based interface, the Editor makes operation easy. No programming experience is needed to take full advantage of the Editor's powerful capabilities.
